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Stay Safe Online

Your safety is our priority. Learn how to buy and sell securely on Kirinyaga Online Market

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Meet in Public

Always meet buyers and sellers in busy, well-lit public places like shopping centers or markets.

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Safe Payments

Use secure payment methods and never send money before seeing the item in person.

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Verify Identity

Check seller ratings and reviews. Trust your instincts if something feels wrong.

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Stay Connected

Keep communication on our platform and inform someone about your meetings.

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Safe Buying Tips

1

Research Before You Buy

Check the seller's profile, ratings, and reviews. Look for detailed product descriptions and multiple photos.

2

Communicate Through Our Platform

Keep all initial communication on Kirinyaga Market. This helps us protect you and resolve any disputes.

3

Inspect Before Paying

Always examine the item thoroughly before making payment. Test electronics and check for any damage or wear.

4

Meet in Safe Locations

Choose busy, public places for meetups like shopping malls, banks, or police stations. Avoid private homes or isolated areas.

5

Bring a Friend

When possible, bring a trusted friend or family member with you, especially for high-value transactions.

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Payment Warning

Never pay in advance for items you haven't seen. Be cautious of deals that seem too good to be true - they often are!

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Safe Selling Tips

1

Create Honest Listings

Provide accurate descriptions and clear photos. Mention any defects or issues to build trust with buyers.

2

Screen Your Buyers

Check buyer profiles and be cautious of new accounts with no history. Trust your instincts about potential buyers.

3

Secure Payment Methods

Accept cash, M-Pesa, or bank transfers. Verify payments before handing over items, especially for digital transfers.

4

Protect Your Privacy

Don't share personal information like your home address unnecessarily. Use our messaging system initially.

5

Document Transactions

Keep records of communications and payments. Take photos of items and receipts when applicable.

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Shipping Warning

If shipping items, use trackable services and require signature confirmation. Consider insurance for valuable items.

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Recognizing Scams

Be aware of these common scam tactics and protect yourself:

🚫 Common Scam Red Flags

  • Requests for upfront payments before seeing the item
  • Prices significantly below market value
  • Pressure to act quickly or "limited time offers"
  • Requests to communicate outside our platform immediately
  • Poor grammar or generic responses that don't address your questions
  • Requests for personal information like ID numbers or bank details
  • Offers to ship from far away locations without meeting
  • Fake payment confirmations or screenshots
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Never Do This

Never send money, gift cards, or personal information to someone you haven't met in person. Legitimate sellers will allow you to inspect items before payment.

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Meeting Safety Checklist

Before the Meeting

Confirm the meeting location, time, and item details. Share your plans with a trusted friend or family member.

Choose Safe Locations

Meet at busy public places like: Shopping malls, Banks, Police stations, Busy market centers, Coffee shops with good visibility.

During the Meeting

Stay alert, bring exact change if possible, and don't carry more cash than needed. Trust your instincts.

After the Transaction

Keep receipts and transaction records. Leave honest reviews to help other users in the community.

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Additional Safety Tips

1

Use Strong Passwords

Create unique, strong passwords for your account and enable two-factor authentication when available.

2

Keep Software Updated

Ensure your device's operating system and browsers are up to date for the latest security features.

3

Report Suspicious Activity

If something seems wrong, report it immediately. Help keep our community safe for everyone.

4

Educate Yourself

Stay informed about new scam tactics and safety measures. Knowledge is your best defense.

Need Help or Want to Report Something?

Our support team is here to help you stay safe. Contact us if you encounter any suspicious activity or need assistance.

Join Our Community Visit Help Center